Terms of Use

1. About Sound Clash Events

Sound Clash Events promotes and operates music events, including club nights, DJ events, live performances, guest lists, table bookings, VIP experiences, and related events.

These Terms apply to your use of the website. Separate terms may apply when you purchase a ticket, join a guest list, book a table, or attend an event. Those terms include our Booking & Ticket Policy, Refund Policy, Privacy Policy, and any event-specific conditions shown at checkout or on the event page.

2. Eligibility

You must be at least 16 years old to make a booking or purchase tickets through this website, unless a specific event is clearly advertised for a younger age group.

By using the website, you confirm that:

• You are legally able to enter into binding contracts;
• All information you provide is accurate and complete;
• You will not use the website for fraudulent, abusive, or unlawful purposes;
• You will comply with all applicable laws and event or venue rules.

3. Website access

We aim to keep the website available and up to date, but we do not guarantee that it will always be available, error-free, secure, or uninterrupted.

We may suspend, withdraw, change, or restrict any part of the website without notice, including for maintenance, security, technical issues, or business reasons.

We are not responsible for any loss caused by website downtime, failed bookings, interrupted access, or technical errors, except where required by law.

4. Accounts and bookings

Where the website allows you to create an account, join a mailing list, book tickets, or register for a guest list:

• You must provide accurate information.
• You are responsible for keeping your login details, password, and booking confirmation secure.
• You must not share your account or ticket QR code with others unless expressly permitted.
• You must not create multiple accounts to abuse offers, bypass ticket limits, or circumvent booking restrictions.
• We may suspend or cancel accounts used for fraud, resale, abuse, or breach of these Terms.

A booking is only confirmed once we have received payment or issued an official confirmation, depending on the booking type.

5. Tickets, guest lists and table bookings

Tickets, guest-list places, table bookings, and VIP packages are subject to availability and our separate booking, refund, and event-entry policies.

Unless otherwise stated:

• Tickets and guest-list places are personal to the named attendee.
• They may not be resold, transferred, or used for commercial purposes without our written permission.
• We may cancel bookings or tickets obtained through unauthorised resale, bots, duplicate orders, fraud, or suspicious activity.
• Entry to an event is subject to venue capacity, security checks, ID checks, licensing conditions, and the venue’s admission policy.

6. Prices and payment

Prices are shown in GBP unless otherwise stated. We may change prices, ticket tiers, offers, or availability at any time before a booking is confirmed.

Payment details are processed by our payment provider. We do not store full card details on our website.

If a pricing or booking error occurs, we may contact you to confirm the correct price or cancel the affected booking and refund any payment taken.

7. Event information and changes

Event details, including dates, venues, lineups, DJs, artists, set times, support acts, age restrictions, and entry requirements, may change.

We do not guarantee that any named DJ, artist, performer, or support act will appear. Changes to individual performers or event programming do not automatically entitle you to a refund.

For cancellation, postponement, refund, and rescheduling rules, see our Refund Policy.

8. Acceptable use

You must not use the website to:

• Breach any applicable law or regulation.
• Send spam, unsolicited marketing, or malicious communications.
• Attempt to gain unauthorised access to the website, servers, databases, or user accounts.
• Introduce viruses, malware, scraping tools, bots, or automated systems that disrupt the website.
• Copy, scrape, mine, or systematically extract website content without permission.
• Impersonate Sound Clash Events, staff, artists, venues, or other users.
• Upload or distribute offensive, discriminatory, harassing, defamatory, illegal, or infringing material.
• Resell, transfer, or commercially exploit tickets, guest-list places, or event content without permission.

We may report unlawful activity to relevant authorities and take legal action where necessary.

9. Intellectual property

All content on this website, including the Sound Clash Events name, logo, branding, text, graphics, images, videos, event artwork, designs, code, and layout, is owned by or licensed to Sound Clash Events.

You may view, download, and print pages for personal, non-commercial use only. You must not reproduce, republish, sell, license, modify, distribute, or use any part of the website or its content for commercial purposes without our prior written permission.

10. User content

If you submit content to the website or our social channels, including reviews, messages, images, videos, comments, or event material:

• You confirm that you own or have permission to submit it.
• You grant Sound Clash Events a non-exclusive, royalty-free, worldwide licence to use, store, reproduce, modify, and display that content in connection with our business and marketing.
• You remain responsible for the content you submit.
• We may remove content that breaches these Terms or is unlawful, offensive, misleading, or infringing.

11. Photography and media at events

By attending a Sound Clash Events event, you acknowledge that photography, filming, and audio recording may take place. We may use event photography and video for promotional purposes across our website, social media, advertising, press, and other marketing channels. Full details are set out in our Privacy Policy.

12. Third-party links and services

The website may contain links to third-party websites, ticketing platforms, payment providers, venues, artists, or social-media pages. These links are provided for convenience.

We do not control third-party websites and are not responsible for their content, availability, security, or practices. Your use of third-party services is subject to their own terms and privacy policies.

13. Limitation of liability

To the fullest extent permitted by law:

• The website is provided on an “as is” and “as available” basis.
• We do not guarantee that the website will meet your requirements or be free from errors or interruptions.
• We are not liable for indirect, incidental, special, or consequential losses, including loss of profit, revenue, business, goodwill, or data.
• Our total liability arising from your use of the website is limited to the amount you paid to us for the relevant booking, or £100 if no booking was made, except where a higher limit is required by law.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded.

14. Indemnity

You agree to indemnify and hold Sound Clash Events harmless from claims, losses, damages, costs, and legal expenses arising from:

• Your breach of these Terms;
• Your misuse of the website;
• Content you submit;
• Your breach of event, venue, or security rules;
• Any fraudulent or unlawful activity connected with your account or booking.

15. Changes to these Terms

We may update these Terms at any time. The current version will always be available on this page, with the effective date shown above. Continued use of the website after changes are published means you accept the updated Terms.

16. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any disputes arising from these Terms, except where applicable consumer-protection law gives you the right to bring proceedings in your local jurisdiction.

17. Contact us

For questions about these Terms, contact: